The impact of COVID-19 is just beginning, and the end is nowhere in sight. So what do we do? We respond.
Every leader I know is looking at each other saying, “What’s next?” Our businesses are being thrust into a situation none of us could’ve possibly prepared for as COVID-19 spreads across the globe, and the ramifications of social distancing and isolation start to become more clear. This is a time we will all look back on for the next 10 or more years and ask ourselves, “Did we do the right thing? Did we protect our people? Did we protect our customers?” and I hope for everyone reading this that we look back upon this moment with pride in our hearts.
We have been called into service. The leader of today and tomorrow is the servant leader. The leader who can see above the noise and find a way to put themselves and their company in service for the good of all.
The impact of COVID-19 is just beginning, and the end is nowhere in sight. So what do we do? We respond. Here are some tips on how you can use triage techniques I deployed as an executive first responder to build resilience over the coming months.